Patients’ Rights and Responsibilities at Pacific
Pacific Surgical Center and its medical staff have adopted the following list of patient rights and responsibilities. This list shall include, but is not limited to:
The patient is entitled to:
- Impartial treatment without regard to race, color, sex, national origin, religion, handicap or disability.
- Considerate and respectful care at all times and under all circumstances.
- Knowledge of the name and professional status of those caring for you.
- Information from the physician about your diagnosis, treatment plan and prognosis to the best of the physician’s knowledge.
- The opportunity to participate actively in decisions regarding your medical care program. Case discussion, consultation, examination and treatment are confidential and should be handled discreetly.
- Confidential treatment of all communication and records pertaining to care. Written permission shall be obtained before medical records can be made available to anyone not directly concerned with your care.
- Prompt and courteous responses to any reasonable request for service.
- The option to leave Pacific Surgical Center even against medical advice.
- The expectation of reasonable continuity of care.
- Information regarding any proposal by the physician to engage in or perform experimentation affecting your care or treatment.
- Information regarding continuing health care requirements following discharge from the center.
- The opportunity to examine any bill of service, regardless of source of payment, and to receive an explanation of said bill.
- The ability to report any comments concerning the quality of care provided to you and the expectation of follow-up on your comments.
The patient is responsible for:
- Supplying accurate and complete information concerning the present complaints, past medical history and other matters relating to the patient’s health.
- Informing PSC whether the course of their treatment and what is expected of them is clearly understood.
- Adhering to the treatment plan established by the physician, including the instructions of nurses and other health care professionals as they carry out the physician’s orders.
- Keeping scheduled appointments and notifying the surgery center if they are unable to do so.
- Providing a responsible adult to drive them home and to stay with them for 24 hours after surgery.
- Assuring that the financial obligations of their care are fulfilled as promptly as possible.
- Being considerate of the rights of other patients and facility personnel.
If you have questions or concerns, you may contact our local Medicare Beneficiary Ombudsman by calling 800.562.6900.
Pacific Surgical Center
625 9th Avenue, Suite 110
Longview, Washington 98632
Business Office: 360.442.7902
Managing Members: Patrick Lassen, MD & William Turner, MD, Peter Kung, MD
Business Manager: Kevin McHugh
RN Nurse Manager: Michele Peterson